EverJoy AI Usage & Transparency Policy
Effective Date: July 1, 2026
Last Updated: September 22, 2026
Entity: EverJoy Memory LLC d/b/a EverJoy
This policy explains what happens when EverJoy uses artificial intelligence ("AI") with information about your child. It is written for parents and guardians. It supplements the Privacy Policy, Terms of Service, Parent Consent Agreement, and Children's Privacy Notice.
How long EverJoy keeps information, and how deletion works, is described in the Privacy Policy and the Data Retention Policy. This policy does not set a different retention period.
EverJoy uses AI to help organize and understand children's educational work, creative projects, memories, milestones, and other artifacts over time.
AI may assist with:
AI assists EverJoy. AI is not an independent authority about a child.
Parents and guardians remain the people who know the child and decide what an observation means.
These principles govern how EverJoy intends to use AI with information about a child.
Insights should be grounded in available evidence, such as an artifact you uploaded or authorized EverJoy to keep, or context you provided with it.
EverJoy evaluates change over time against the child's own prior evidence. A later drawing, paper, or project is considered alongside that child's earlier work, not against a scoreboard of other children.
Growth insights should not rank a child against other children, classmates, siblings, or a school, district, or national average.
EverJoy should not infer an enduring or sensitive characteristic — such as personality, intelligence, disability, or a clinical condition — from an isolated artifact or from evidence that is too thin to support that kind of statement.
Some observations are shown only when there is enough supporting evidence, enough repetition, or enough confidence. When the evidence is thin or the system is unsure, EverJoy should hold the observation back or mark it for review rather than present it as a firm conclusion.
Parents remain the primary interpreters of their child's development. AI-generated text is a starting point for you to review, not a determination about your child.
The descriptions below are about what you may see as a parent. They are not a list of internal systems.
AI may look at a photo, scan, or document and describe what is visibly there, so EverJoy can file and revisit it.
AI may read visible writing on an image or document and turn it into text EverJoy can search and summarize.
AI may suggest a category, subject, or memory type, such as artwork, schoolwork, or a milestone, so items are easier to organize.
AI may write a short summary of an artifact for you to read next to the original.
AI may help EverJoy notice change in a child's own work over time and draft a parent-facing observation tied to that evidence.
AI may help EverJoy notice when a theme shows up across multiple artifacts, such as a repeated kind of project or a repeated way of expressing an idea. A pattern is meant to rest on repeated evidence, not on a single item.
AI may draft highlights, explanations, or conversation prompts for you. Those drafts are informational.
AI may help place artifacts on a timeline and keep related memories together.
AI may suggest which saved work could belong in a yearbook or a periodic learning snapshot. You decide what to keep, share, or print.
At participating schools, EverJoy does not use AI to decide which child a scanned item belongs to. Identity for school capture is established through the school's authorized label process.
EverJoy currently presents parent-facing growth in these areas:
Artifacts, memories, and milestones are also the evidence that can contribute to understanding change over time in the other areas. A drawing or a story is not only a keepsake. It can also be evidence of communication or creative work, when the evidence supports that reading.
EverJoy's longer-term Childhood Intelligence direction treats memories and milestones primarily as evidence rather than as a separate growth area. The current parent and partner experience still presents Memories & Milestones as its own area. This policy describes the experience in the product today.
EverJoy AI is informational.
It is not intended to provide:
EverJoy does not use AI to grade a child for school, to recommend discipline, or to build an advertising profile.
AI-generated content may be incomplete or incorrect. Please review it before you rely on it or share it.
Depending on the task, EverJoy may process:
EverJoy seeks to transmit only information reasonably necessary for the specific AI function.
Billing and payment details, your full account profile, other children's information, school rosters, and Family Circle messages that are unrelated to the artifact are not part of the AI task and should not be sent for that task.
Data minimization is an EverJoy AI design principle.
When a piece of information is not needed for a particular AI task, EverJoy should seek to leave it out. Examples of information that should stay out of an unrelated AI task include:
Some current AI tasks do include a child's first name, an age description derived from the child's date of birth, a school year, a file name, notes you wrote on an artifact, or earlier summaries. Those inclusions are limited to the tasks that use them today. They are recorded for privacy review in EverJoy's internal governance notes. This policy does not mean every one of those fields is necessary for every task, and it does not authorize sending more than the task needs.
EverJoy currently uses OpenAI as an AI service provider for certain processing, including:
EverJoy may upgrade or replace a model used for the same purpose. A model upgrade that does not change the purpose or the categories of children's information being processed does not, by itself, require a new edition of this policy.
Providers may change. If a change materially affects how children's personal information is processed, EverJoy will follow the notice and consent process required by applicable law and by the Privacy Policy and Parent Consent Agreement.
You can review OpenAI's privacy information at https://openai.com/privacy and its business-data statement at https://openai.com/business-data/.
EverJoy does not intentionally provide children's information to third-party AI providers for the purpose of training their general-purpose models.
EverJoy does not voluntarily opt children's information into a provider's model-training or data-sharing program.
The current application does not contain a separate switch that, by itself, proves a provider will never retain prompts or outputs under that provider's own terms. Training and retention also depend on the provider's terms and on the agreement between EverJoy and the provider. Those terms can change. If a provider's terms would materially change how children's information may be used for training, EverJoy will treat that as a material change and follow the required notice and consent process.
EverJoy does not use identifiable children's information to train its own general-purpose models.
AI processing that uses information about a child requires applicable parent or guardian consent.
When AI features are enabled for the Service, that consent is required before the family dashboard can be used. During onboarding, EverJoy asks you to review this policy and to confirm AI processing with the other required agreements. If the AI practices or the consent text change in a way that requires a new consent, EverJoy asks you to consent again before AI processing continues.
A checkbox records the choice you made in the product. That checkbox is not, by itself, a statement that EverJoy has completed every method of verifiable parental consent that COPPA or another law may require. Whether the current flow is legally sufficient is a question for counsel and is not decided by this policy.
If AI features are turned off for the Service, EverJoy does not run those AI tasks and does not ask for AI consent as a condition of using the dashboard.
You can:
EverJoy does not currently offer a separate in-product control that keeps storage, timeline, and yearbook features available while AI processing is declined, when AI features are enabled for the Service. Turning AI off for your family in that situation is handled by withdrawing consent through the contact above, which also affects access that depends on that consent.
AI can be wrong. It can:
Please read AI-generated text against the original work. Where the product supports it, you should be able to look at the underlying artifact or evidence rather than relying on the generated text alone.
If something looks wrong, you can delete it, replace it, or contact privacy@myeverjoy.com.
EverJoy protects children's information with access controls, private storage for files, and encryption in transit. AI processing that uses a third-party provider runs on EverJoy's servers. Provider credentials are not placed in the parent application.
Access to a file for an AI task is limited to that task. EverJoy does not describe internal security configuration on this page. Security practices are summarized in the Security Policy.
Retention and deletion follow the Privacy Policy and the Data Retention Policy.
In short, you may delete individual memories from the product, and you may request deletion of a child profile or your account. Some records, including consent records and audit logs, may be kept for the periods those policies describe even after you delete other information. This AI policy does not shorten or extend those periods.
AI-generated text stored with a memory is deleted when that memory or child profile is deleted, subject to the same exceptions as the underlying content.
EverJoy may:
without publishing a new edition of this policy for every underlying model change, as long as the material purpose and the categories of children's information being processed have not changed.
A material change in how children's information is processed will follow the notice and consent requirements in the Privacy Policy, the Parent Consent Agreement, and applicable law.
| Purpose | Contact |
|---|---|
| AI and privacy questions | privacy@myeverjoy.com |
| General support | support@myeverjoy.com |
AI Usage & Transparency Policy. Last updated September 22, 2026. This edition describes parent-facing practices. It does not publish internal system design.
